Terms of Use
It's fiction
North Pole Logistics Portal is a work of fiction for entertainment. The elves, workshops, memos, production figures, "data leak" and Santa Tracker are made up. Production statuses say nothing about whether a real product is available in real shops, and nothing on the site predicts or promises what any child will receive.
Real toys and trademarks
Some toys on the site are real products, named to reflect what's popular this season. Product names are trademarks of their owners. We're not affiliated with, sponsored or endorsed by any toy maker, and we don't sell these products.
Using the site
You're welcome to use the site, print the free printables for personal and classroom use, and share links. Please don't copy the site's text or illustrations for commercial use without asking. Illustrations are used under the open licenses listed on our credits page.
Shop purchases
- The shop is for adults aged 18 and over.
- Digital items (PDFs) are delivered by download link after payment. Because they're delivered instantly, they're non-refundable unless the file is faulty, in which case we'll fix it or refund you.
- Printed-to-order merch: if it arrives damaged or wrong, contact us within 30 days with a photo and we'll replace or refund it.
- Classroom licenses cover one teacher and their own class for the current school year.
- Delivery dates for merch are estimates from our print partner and can't be guaranteed.
No warranty
We work hard to keep the site accurate, accessible and available, but it's provided as it is. To the extent the law allows, we're not liable for indirect losses arising from its use.