Accessibility
Every child should be able to read the leaked North Pole files. This page explains what we've done and how to tell us when something doesn't work.
Our standard
We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.2 at Level AA across the whole site. WCAG 2.2 includes everything in the earlier 2.0 and 2.1 versions. In High Contrast mode, text meets the stricter AAA contrast level of 7:1.
Built-in settings
Open Display settings at the top right of any page:
- Colours: Standard, High Contrast, or match your device.
- Text size: Standard or Large Print (24-pixel base text, more spacing, single column).
- Movement: "Keep things still" turns off all animation.
- Falling snow: on or off.
- Live numbers: pause automatic updates.
Settings are saved on your device only. We also follow your device's reduced-motion, increased-contrast and forced-colours settings.
What we've done
- Every page works with a keyboard alone, with a visible focus outline and a "Skip to main content" link.
- Every illustration has a text description, or is marked as decorative.
- Statuses use words and shapes, never colour alone.
- The Santa Tracker has a written Flight Log, so the map is never the only way to follow along.
- Live numbers update quietly so screen readers aren't interrupted, and can be paused.
- Every puzzle clue has a text version. No clue depends on sight, hearing or fast movement.
- Workshop Radio bulletins are written out in full, and can be read aloud by your device.
- Pages reflow to a narrow screen without sideways scrolling, up to 400% zoom.
How we test
Automated checks (axe-core) run on every page in every display mode whenever the site changes. We also test by hand with NVDA, JAWS, VoiceOver on Mac and iPhone, and TalkBack on Android, by keyboard only, at 400% zoom, and in Windows forced-colours mode.
Known limitations
- "Listen" on Workshop Radio depends on the voices installed on your device; some devices have none. The full text is always on the page.
- Printed letters use the colours of the paper you choose. Choose "Large print, high contrast" for the clearest print.
Tell us about a problem
Email [email protected] with the page and what happened. We aim to reply within 5 working days, and to fix problems as quickly as we can.
Statement prepared November 7, 2026.